Effective date: October 8, 2026

 

This page contains the Privacy Policy and the SMS Messaging Terms of Service for Apex Financial Services (“Apex Financial Services,” “we,” “us,” or “our”). Jump to: Privacy Policy | SMS Terms of Service

 

 

Privacy Policy

 

Apex Financial Services is an equipment-finance broker based in Portland, Oregon. This Privacy Policy explains what information we collect, how we use it, and the choices you have, including for text (SMS) messages.

 

Information we collect

 

  • Contact information you provide, such as your name, business name, email address, mailing address, and mobile phone number.
  • Financing information you provide to apply for or service equipment financing, such as business details, equipment information, and supporting documents.
  • Communication records, including the content and dates of emails, calls, and text messages exchanged with us.
  • Website information, such as browser type and pages visited, collected through standard cookies and analytics.

 

How we use your information

 

  • To respond to your inquiries and process your financing request.
  • To send you updates about your application, document requests, approvals, funding, and appointments, including by text message if you have opted in.
  • To maintain records in our customer relationship management (CRM) system and provide customer support.
  • To comply with legal, tax, and regulatory obligations.

 

How we share your information

 

To arrange your financing, we share the application information you provide with lenders and funding partners you are applying to. We also use service providers (such as our CRM, texting, and email platforms) that process information on our behalf and only as needed to provide their services to us. We may disclose information when required by law or to protect our legal rights.

 

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with the service providers that enable us to deliver our text messages. We do not sell your personal information.

 

Text messaging (SMS)

 

If you opt in to receive text messages, we use your mobile number only to send the messages described in our SMS Terms of Service. You can opt out at any time by replying STOP to any message. Reply HELP for help. Message and data rates may apply.

 

Data security and retention

 

We use reasonable administrative, technical, and physical safeguards to protect your information. We keep information for as long as needed to provide our services and to meet legal and record-keeping requirements.

 

Your choices

 

You may ask to review, correct, or delete your personal information, or to stop receiving communications from us, by contacting us using the details below. Some information may need to be retained to comply with law or to complete a transaction already in progress.

 

Changes to this policy

 

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

 

 

SMS Terms of Service

 

These SMS Terms of Service apply to the Apex Financial Services text messaging program (“Program”). By opting in, you agree to these terms and to our Privacy Policy.

 

  1. Program description. Apex Financial Services sends text messages to customers and prospective customers about their equipment-financing requests, including application status updates, document requests, approval and funding notices, appointment reminders, and replies to your questions. We do not send marketing or promotional texts through this Program.
  2. How you opt in. You may opt in by checking the SMS consent box on our website form, or by giving us verbal or written consent when you provide your mobile number. Consent is not a condition of any purchase or financing approval.
  3. Message frequency. Message frequency varies based on your account activity and requests.
  4. Cost. Message and data rates may apply. Check with your mobile carrier for details about your plan.
  5. How to opt out. Reply STOP to any message to opt out. You may also reply END, CANCEL, UNSUBSCRIBE, or QUIT. You will receive one final message confirming you have been unsubscribed, and no further messages will be sent. To rejoin, reply START to the same number or opt in again on our website.
  6. How to get help. Reply HELP to any message for help. You can also contact us at jeff@apexfinancialpdx.com or 503-828-1823.
  7. Same-number opt-in and opt-out. Messages are sent from, and opt-in and opt-out requests are handled through, the same 10-digit business phone number: 541-204-3633.
  8. Carrier disclaimer. Mobile carriers are not liable for delayed or undelivered messages.
  9. Privacy. Your mobile information is handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  10. Changes. We may update these terms from time to time. The current version will always be posted on this page.

 

 

Contact us

 

Apex Financial Services
11885 SW Edgewood St
Portland, OR 97225
Email: jeff@apexfinancialpdx.com
Phone: 503-828-1823